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Cyan Recruitment

Customer Support Agent - German market, based in Greece

JAM· CandidatesInternational relocationGermany → Greece10 May – 4 Jun 2025

Channels: Meta Ads

Applications

30

Cost per lead

£ 14.49

CTR

1.85%

What we did

Recruiting German speakers for a role in Greece calls for a narrow audience and an explicit relocation message. In just under a month the campaign produced 30 applications at GBP 14.49 each. The funnel converted 8.7% of 368 sessions and click-to-lead came out at 7.9%. This campaign serves as the German-market benchmark within the portfolio.

Reported figures
Reported figures
MetricValue
Applications30
Cost per lead£ 14.49
CTR1.85%
Unique link CTR2.84%
Cost per click£ 0.87
CPM£ 16.15
Clicks499
Impressions26,911
Reach13,330
Funnel visitors368
Funnel conversion8.7%
Funnel completion rate14.1%
Click-to-lead7.9%
Mobile traffic72.55%

Against the market

Against the market
MetricThis caseMarket benchmark
Cost per lead£ 14.49outside the benchmark, favourable sideMarket benchmark: EUR 190 – EUR 476
CTR1.85%outside the benchmark, favourable sideMarket benchmark: 0.9% – 1.6%
Unique link CTR2.84%outside the benchmark, favourable sideMarket benchmark: 0.9% – 1.6%
Funnel conversion8.7%outside the benchmark, favourable sideMarket benchmark: 2% – 5%
Click-to-lead7.9%outside the benchmark, favourable sideMarket benchmark: 2% – 5%

Sources: International customer-support recruitment: roughly EUR 476 staffing average, roughly EUR 190 all-industry average (Sopro). Meta ads CTR benchmark (WordStream). B2C funnel conversion benchmark; jobboard application conversion sits at 0.5% – 1.5% (Werf&).

Potential ROI

The full potential of the pipeline first, then your own conversion applied to it.

Potential value of the pipeline

€ 75,000

If every candidate were placed - 30 applications in this case × € 2,500

Expected value at your rate
€ 7,500
Estimated placements
3
Return against ad spend
17.3×
Your agency's revenue model

Assumptions

  • Applications in this case: 30
  • Your placement rate: 10%
  • International placement - fee per candidate: € 2,500
  • Ad spend in this case: £ 435

Source: Placement fee per candidate, depending on the agreement with the end employer. This is an indication, not a market benchmark.

This is a model, not a realised result. Adjust the assumptions to your own margins and placement rate.

Want to know what this means for your agency?

Book a free strategy call and we will walk through the numbers together.